Performance Management: Giving Feedback

A practical digital learning module for managers delivering clear, confident, and effective feedback

Performance Management: Giving Feedback is a focused digital learning module designed to help managers give employee feedback that improves performance, builds self-awareness, and strengthens engagement. The course provides a clear framework for preparing and delivering feedback, alongside practical guidance for handling difficult or emotional reactions.

Built for seamless LMS deployment, this module helps managers move past discomfort and deliver feedback conversations that are constructive, fair, and productive.

This module is suitable for people managers and supervisors at all levels.

Why L&D Teams Choose This Module

✔ Fully SCORM-compliant and ready to upload
No design or development needed — simply upload and assign.

✔ Addresses one of the hardest management skills
Supports managers to give feedback with clarity, confidence, and empathy.

✔ Highly practical and scenario-based
Learners practise responding to real-world feedback situations.

✔ Improves performance and engagement
Encourages regular, effective feedback that drives growth and accountability.

What’s Included in the Module

• Why regular feedback is critical to performance and engagement
• The two types of feedback: reinforcing and redirecting behaviour
• How to prepare for a feedback conversation
• A clear, step-by-step feedback process
• Giving feedback that is specific, factual, and behaviour-focused
• Avoiding common pitfalls such as vague or “sandwich” feedback
• Handling difficult reactions, including:
  • Silence
  • Defensiveness
  • Emotional responses
  • Reluctance to commit
  • Anger
• Interactive scenarios to practise feedback conversations
• Key takeaways to support consistent, confident feedback

Key Features

✓ SCORM-compliant
✓ Scenario-based learning and practice
✓ Realistic manager-employee conversations
✓ Plain-English, manager-friendly language
✓ Suitable for new and experienced managers

Build Confidence in Feedback Conversations

Performance Management: Giving Feedback helps managers deliver feedback that is clear, fair, and focused on improvement — even when conversations feel challenging or uncomfortable.

Delivered in a ready-to-deploy digital format, this course fits seamlessly into management development programmes, performance frameworks, and leadership pathways.